HOW TO PURCHASE GATEWAY COMMEMORATIVES
We accept Visa, MasterCard, Discover, American Express, Money Orders, Cashiers Checks, and
Personal Checks. PLEASE NOTE: If you send a personal check your
order will be held for 10 days from the day we receive your order to give the
check time to clear the bank. Please be sure when you use credit cards
that you enter the correct card number and expiration date.
WHAT ARE FULL-COLOR SILK CACHETS?
To
become acquainted with Gateway, every customer must understand the words,
"full-color silk cachet." The
dictionary defines the word "cachet" as a message or design on an
envelope marking a postal event. In
our case, "full-color silk" refers to the very delicate material into
which the very finest in original art and action photography are printed,
bringing to life the whole purpose of the envelope. Once printed, each
silk is applied BY HAND very carefully and lovingly. More information can
be found in "OUR STORY".
WHY POSTMARKS?
The key to EVERY Gateway project is
the postmark. As avid stamp collectors, we can tell anyone THE BEST WAY
TO MARK A DATE IN HISTORY IS WITH A POSTMARK. Not only are
postmarks the most official means of dating a Gateway envelope, the rules
governing the granting of postmarks GUARANTEE that NO Gateway issue can EVER be
reproduced, reprinted, or re-issued in any way. In some emergency cases,
we have used Pitney Bowes cancellations for dating purposes. More information
can be found in "OUR STORY."
WHAT ABOUT PRICES AND VALUES?
Gateway is a RARE BREED.
Our first
and most important goal has been the preservation of history over the years.
We introduce every new product at moderate introductory prices to enable our
dedicated customers to afford not just ONE but EVERY Gateway commemorative, thus
creating a long and fabulous collection of personally autographed records of the
last twenty-four years' most important sporting events. We love to see our
$24.95 products eventually rise in value to hundreds of dollars IN THE HANDS OF
OUR CUSTOMERS. Once an original issue of 500 - 1,500 sells out, we have NO
CONTROL over the secondary market. Most of our Sold-Out issues have HAPPY
HOMES. People hate to let go of them, and many are already considered
family heirlooms. More information can be found in "OUR
STORY."
CERTIFICATES OF AUTHENTICITY
Gateway Stamp provides Certificates of Authenticity for all autographed items.
Gateway's reputation for providing authentic autographs over the last 30 years
is the best in the industry. We have an uncompromising policy here:
"IF FOR ANY REASON A CELEBRITY IS UNWILLING OR UNABLE TO PERSONALLY
AUTOGRAPH OUR ENVELOPES, WE WANT NOTHING ON THEM AT ALL."
HOW TO USE THE SHOPPING CART
Browse through the different pages of products.
When you find a Commemorative or item you want to purchase, enter the quantity and press the "add item" button. You WILL NOT see the SHOPPING CART, only a quick note stating "ITEM ADDED" and then "If your browser does not support JAVA SCRIPT, please press BACK now.
Once the item is added you will be taken back to the page you
ordered from.
To see the items in your shopping cart click the "VIEW
CART"
button at the top
of the page.
To delete any item from your shopping cart, enter 0 in the quantity box for that item and click the re-calculate button at the bottom of the page.
You will then see the item removed and a new total for the remaining items.
When you are ready to purchase your order click on the "Check Out" button at the top of the page.
If you live in Missouri, be sure to select the
appropriate tax.
Add
appropriate shipping amount. Recalculate your order.
If everything is correct you are now ready to purchase your order.
PROBLEMS WITH SHOPPING CART
Some browsers have problems handling forms or SSL. If you are having a problem using our shopping cart please feel free to use the following options to place your order:
ORDER CONFIRMATION
You will receive an order confirmation via
E-mail when you have completed your order. You MUST enter your E-mail
address correctly in order to receive this confirmation. The
confirmation DOES NOT guarantee the item you ordered; it only serves to
let you know that your order was sent and received by Gateway Stamp.
You will receive a seperate E-mail from Gateway if we can not supply any item
that you ordered.
RETURNING A DAMAGED ORDER
If you receive a damaged package, RETURN THE ENTIRE
PACKAGE to Gateway Stamp. We will then file a claim with the United States
Postal Service and replace the items immediately, unless they are SOLD OUT or
OUT OF STOCK. You must make sure you return
EVERYTHING that you received in the damaged package, including the outside
package and packing, to Gateway in order to get
replacement of order. You will need to send a signed and dated letter
stating that received a damaged package. In the event we no longer have
any of the items you ordered, you can either choose another item or wait until
we get the refund from the Postal Service and we will then send you a refund for
that item.
REFUND POLICY
Gateway offers a 30 day money back guarantee on
all items purchased directly from Gateway Stamp Company. ANY
Commemoratives returned MUST be in mint condition with NO marks or
autographs added.
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